Need a copy of your rates notice for tax time?

Contact us to request a copy of your 23/24 annual rates notice (select 'something else' drop down) or register and login to download  copies of notices issued after 24 October 2023 .

Make a payment
Pay your rates, tax invoices, notices, inspections, certificates or animal registrations.
Change your address or other information for your rates
How to update your contact details for your rates.
Pensioner concessions
Find out how eligible pensioners can apply for a rebate on their rates.
Rates and general enquiries - FAQs
Frequently asked questions about rates and payments.
Fees and charges
Find out more about the fees and charges that apply on our services.
Copy of your rates notice
If you are the owner, managing agent or authorised representative of a property, you can download a copy of your rate notices.
Rates refund or overpayment
Request a rates refund if you have overpaid, paid for an old property or paid in error.
Payment arrangement
Find out how to apply for a flexible payment arrangement for your rates.
Financial hardship
Find out how we support ratepayers facing financial difficulties.
Direct debit
Apply to set up a new direct debit, change or cancel your existing direct debit for rate payments.
We are cashless
Our facilities began changing to ‘cashless’ in early 2020, with all facilities becoming cashless by January 2022.