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If you have an emergency click here to find out where to get help.

Dog on leash in the park
Animals
- Dog & cat registration
- Dog attacks
- Dogs unleashed (off lead)
- Barking dogs
- Lost or found
Man putting waste bins on kerb, waste truck in background
Waste and rubbish
- Missed bin collections
- Damaged or missing bins
- Dumped rubbish
- Public toilet cleaning
- Deceased animal collection
Rates and accounts
- Change of rates postal address
- Rates enquiries
- Accounts payable enquiries
- Accounts receivable enquiries
- Rates pensioner concessions
Parking and traffic
- Illegal parking
- Abandoned Vehicles
- Traffic and Roads enquiries
- Road Safety enquiries
- Works permit/approval enquiry
Council property and buildings
- Council property maintenance
- Missing/damaged signage
- Mowing
- Public toilet maintenance
- Graffiti removal
Roads, footpaths and kerbs
- Potholes
- Road maintenance
- Pollution Incidents
- Kerb & guttering maintenance
- Footpath & nature strips
Cafe
Food, health and hygiene
- Pollution Incidents
- Food Businesses
- Fire Safety enquiries
- Asbestos
- Private water drainage problems
Boat ramp, pontoon and old jetty
Parks, reserves and water areas
- Beaches
- Parks & Reserves
- Playgrounds
- Boat ramps
- Ocean pools & Tidal baths
Childcare services banner
Children's services
- Early Education Centre enquiries
- Application enquiries
- Waitlist enquiries
Sports and leisure centres
- Sports enquiries
- Leisure Centre enquiries
Construction site of a dwelling
Planning and development
- Lodgement enquiries
- General planning questions
- Development site investigations
- Zoning
- Private driveway enquiry
Libraries
- Membership
- Book search, holds & availability
- Justice of the Peace
- Library general enquiries
Arts and culture, including Hazelhurst
- Hazelhurst Arts Centre
- Arts and culture enquiries
- Citizenship ceremonies
Events and filming
- Event enquiries
- Casual leasing & product sampling application
- Filming and photography application
Trees
- Trees on council land
- Trees on private land
- Tree branch pickup/collection
- Follow up a tree application
- Book a DA landscaping inspection
- Tree removal application
Illustration showing council's services
Something else
For anything else that doesn't fall under the above categories.
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