Residents who live in a house or small complex (a unit, duplex, villa or townhouse complex with six dwellings or fewer) are entitled to two pre-booked Council clean-ups each financial year.
Please place materials out the day before your collection date. Leaving material out earlier may mean your clean-up is treated as illegal dumping. You should consider this when choosing your collection date.
Tell us, what's in your clean-up?
To assist us with bookings, we ask that you estimate what materials will be in your clean-up and how much you'll need us to collect.
- General Household Items - up to three cubic metres per clean-up
- Fridges/large White goods - Allow 2 business days from your collection date
- Mattresses - limit of two, either two mattresses or one mattress and one base. Allow up to five days for collection as mattresses may be collected by a different truck
Terms and Conditions
I understand:
- my booking is not confirmed until I have completed all steps and receive a booking confirmation number.
- my details are being collected by Veolia, who operate the Kerbside Clean-up on behalf of Sutherland Shire Council
- I will place items out on the nature strip no earlier than the night before my booked collection date.
- I confirm that I have read and understood the conditions in relation to acceptable and unacceptable materials, including options for the safe disposal of chemical and e-waste. Simple steps to prepare for your clean up | Sutherland Shire Council (nsw.gov.au).
- I must bundle and tie all garden vegetation with natural string or rope. Council will not return to collect vegetation not originally tied and bundled.
- materials placed out will not exceed 3 metres x 1 metre x 1 metre (see link above), unless two Kerbside Clean Ups are booked for the same date, and materials must then not exceed 6 metres x 1 metre x 1 metre for the same date, which would use both allocated Kerbside Clean Ups.
- I will stack items neatly on the kerbside, and will not obstruct driveways, roadways, or gutters.
- I will place mattress in a way that allows clear access for the contractor to collect. Mattresses may be collected at a different time/day to other materials.
- I will only place items out that can be easily handled by 2 people.
- I will remove doors from fridges and furniture for safety.
- I will not place out for collection hazardous items, chemicals, paint, car parts, gas bottles, sheet glass/mirrors, televisions, building materials or items that exceed the allowed amount. These items will not be collected.
- Council reserves the right to reject materials for collection if they do not meet these Terms and Conditions. A notice will be placed in my letter box with details of why the items were not collected.
- Any excess or incorrect materials not collected are my responsibility to remove and dispose of safely at my own cost.
- changes or cancellations must be submitted at least 7 days before my booked collection date by calling customer service on ph: 9710 0333.
- failure to cancel will result in my booking being considered as used (deducting from the maximum two Kerbside Clean Ups per year).
- I will review Chemical and E-waste recycling requirements and consider what items should be taken to free Community Drop-Off event dates on Councils website.
- I will consider if my unwanted items could be recycled or donated or rehomed prior to placing them out for kerbside clean up.
- that the Kerbside Clean Up is a popular service and during busy periods I will consider booking my clean up in advance.
From 30 May 2024, you won't be able to change or cancel your booking online. You will need to contact us online or call us on 9710 0333 during business hours. If you would like to check the date of your booked clean-up, you can go back to the booking form, and enter your address. You will be able to see past (for the current financial year) and future clean-ups here.
